Returns & Refunds Policy

1. Digital PDF Reports

Due to the immediate, digital nature of our Premium PDF Reports (Name Correction, Business Numerology, Lo-Shu Grids), all sales are final and non-refundable once the PDF has been successfully generated and delivered to your account or email. Please ensure the spelling and Date of Birth are accurate before initiating the final purchase.

Exceptions for Reports:

If a technical server error prevents the PDF from generating or downloading after payment has been deducted, we will manually generate and email the report to you. If we fail to deliver the report within 24 hours of a technical failure, a 100% refund will be issued.

2. SaaS Subscriptions

Subscriptions to our Cloud Web App / API are billed on a recurring monthly or annual basis. You may cancel your subscription at any time from your dashboard settings. Cancellation will stop future billing, but we do not provide prorated refunds for the remainder of an active billing cycle.

3. Live Expert Consultations (Call/Chat)

Consultations are charged per minute via wallet deductions. Refunds for consultations will only be processed under the following circumstances:

• The Numerologist's network connection dropped, resulting in a dropped call (refunded on a pro-rata basis for the lost minutes).
• The Numerologist was unable to attend a scheduled booking.

We do not issue refunds for consultations based on dissatisfaction with the astrological reading or advice provided, as these sciences are subjective.

4. Processing Time

Approved refunds will be processed back to your original method of payment (Credit Card, UPI, or Wallet) within 5 to 7 business days. If you experience delays, please contact us at info@numero.click with your transaction ID.